|Technical Requirements for Taking Online Classes|
Students in Web-based courses seeking technical assistance should:
Send email to
System Requirements: PC / Compatible Windows
Multimedia Recommendations: PC / Compatible Windows
System Requirements: Mac
Multimedia Recommendations: Mac
Other software may be needed and will be specified by the instructor of each course. Below you will find a list of recommended software for taking UMass Online courses, along with free alternatives. Please consult your course syllabus for information on any specific software required by the instructor.
University of Massachusetts Amherst e-mail account (UMail):
You must activate your university email account (UMail) to receive class log-in information. If you are a new student, directions will be sent to your non-university email address explaining how to activate your UMail account. After this initial email, all future communications will be sent to your UMail address. If you already have a UMail account, make sure your account is active. If you have questions or problems with UMail, please contact OIT (Office of Information Technologies) at 413-545-9400 or submit a help request online at www.oit.umass.edu/help.html for further assistance.